Nuntivo
FR
ESFor IT teams: reach the fleet, no ignored email
Announce maintenance, a migration or an ongoing outage straight on the affected desktops. Fewer support calls, information that actually arrives.
Incidents & maintenance
'The outage you're calling about is already known': cut tickets and calls.
Targeted by site
Only disturb the sites concerned, via Active Directory targeting.
Proof of delivery
Timestamped receipts: useful for tracking and compliance.
What it really looks like on the desktop
Rendered with the Windows agent's own stylesheet.
When the IT team needs the screen, not the inbox
Each one has its own format, and each one is a saved template you reuse.
- The incident nobody has reported yet
- The first fifteen minutes decide how many duplicate tickets you handle. A pop-up to the affected organisational units turns eighty calls into none.
- The maintenance window everyone forgot
- Announced three weeks ago, forgotten by the day. A scheduled reminder an hour before does what the original email could not.
- The migration wave in progress
- A ticker running all week with the deadline and the one action expected, targeted at the group being migrated this time.
- The security instruction that cannot wait
- Disconnect, stop opening attachments, shut down an application — sent over a channel that is not the mail system possibly under attack.
Where it sits next to the ITSM stack
Nuntivo is deliberately narrow: it is the outbound channel to end users and nothing else.
Your monitoring still detects
Nothing changes upstream. When an alert fires, the decision to inform users is still yours — Nuntivo only makes acting on that decision take seconds instead of a mail merge.
Your ITSM still tracks
Tickets, SLAs and post-incident reviews stay where they are. What Nuntivo adds is the evidence of what users were told and when, which those reviews usually lack.
Your deployment groups still apply
Targeting uses Active Directory organisational units, directory groups and machine groups — the same logic your distribution collections are already built on.
Frequently asked questions
Does it cut support calls?
Yes: proactively warning about a known incident avoids dozens of duplicate calls and tickets.
Can I target one site?
Yes, via Active Directory (machines, OUs, groups) or combined groups.
What's the rollout?
A lightweight agent, via Group Policy, MSI or your usual distribution tool.
Will this reduce our ticket volume?
On known incidents, that is the mechanism: users who have been told do not call to report what you already know. It does nothing for the incidents themselves — it removes the duplicate reporting around them.
Can the helpdesk send without an administrator account?
Yes. Permissions are scoped by team, so a first-line agent can be allowed to broadcast within a defined perimeter, with or without an approval step, without holding administrative rights.
See Nuntivo on your own screens
15-day free trial, no credit card. 10 PCs included.